Serving North Carolina, South Carolina & Georgia info@homevaleinfusions.com
FAQs

Frequently asked questions


Answers to common questions from patients, families, and referring providers.

What is home infusion therapy?

Home infusion therapy is the administration of medication through a needle or catheter, intravenously or subcutaneously, in the patient's home rather than in a hospital or infusion center. A registered nurse administers the therapy and monitors the patient throughout the visit.

Is home infusion safe?

For appropriate patients and therapies, home infusion is a safe and well-established alternative to facility-based care. Our nurses follow evidence-based protocols, monitor for reactions, and carry emergency supplies as indicated. Your physician determines whether home infusion is right for you.

Does insurance cover home infusion?

Many commercial and Medicare Advantage plans cover home infusion services, though coverage varies by plan and therapy. Our intake team verifies benefits and obtains any required prior authorization before therapy begins, and will tell you about any out-of-pocket costs in advance.

How do I get started?

Home infusion requires a prescription. Ask your physician to send a referral to Homevale Infusions, or contact us and we'll help coordinate with your provider's office.

How long does a visit take?

Visit length depends on the therapy and the prescribed infusion rate. Some visits take under an hour, while others, such as certain immunoglobulin infusions, may take several hours. Your nurse will let you know what to expect.

Where do you provide services?

We provide home infusion nursing across North Carolina, South Carolina, and Georgia. Contact us to confirm availability for a specific address.

What if I have a problem between visits?

Active patients can reach a Homevale nurse 24 hours a day, 7 days a week. For a medical emergency, always call 911.

Can I learn to self-administer my therapy?

For certain therapies, such as subcutaneous immunoglobulin, our nurses can train patients and caregivers to self-administer at home, with ongoing support from our team.

Still have questions?

Reach out and a member of our team will be glad to help.